Cen Chen, Chilin Fu, Xu Hu, Xiaolu Zhang, Jun Zhou, Xiaolong Li, Forrest Sheng Bao. Reinforcement Learning for User Intent Prediction in Customer Service Bots. In Benjamin Piwowarski, Max Chevalier, Éric Gaussier, Yoelle Maarek, Jian-Yun Nie, Falk Scholer, editors, Proceedings of the 42nd International ACM SIGIR Conference on Research and Development in Information Retrieval, SIGIR 2019, Paris, France, July 21-25, 2019. pages 1265-1268, ACM, 2019. [doi]
@inproceedings{ChenFHZZLB19,
title = {Reinforcement Learning for User Intent Prediction in Customer Service Bots},
author = {Cen Chen and Chilin Fu and Xu Hu and Xiaolu Zhang and Jun Zhou and Xiaolong Li and Forrest Sheng Bao},
year = {2019},
doi = {10.1145/3331184.3331370},
url = {https://doi.org/10.1145/3331184.3331370},
researchr = {https://researchr.org/publication/ChenFHZZLB19},
cites = {0},
citedby = {0},
pages = {1265-1268},
booktitle = {Proceedings of the 42nd International ACM SIGIR Conference on Research and Development in Information Retrieval, SIGIR 2019, Paris, France, July 21-25, 2019},
editor = {Benjamin Piwowarski and Max Chevalier and Éric Gaussier and Yoelle Maarek and Jian-Yun Nie and Falk Scholer},
publisher = {ACM},
isbn = {978-1-4503-6172-9},
}