Qian Chen 0023, Mengqiang Hu, Xin Guo. FOCUS: A Fine-Grained Customer-Oriented Sentiment Dialogue Summarization Dataset for Chinese Customer Service. In Maria Liakata, Viviane P. Moreira, Jiajun Zhang 0001, David Jurgens, editors, Findings of the Association for Computational Linguistics, ACL 2026, San Diego, California, United States, July 2-7, 2026. pages 22744-22764, Association for Computational Linguistics, 2026. [doi]
Abstract is missing.