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Yuan-Kai Chen, Chang-Ping Hsu, Chung-Hua Hu, Rong-Syh Lin, Yi-Bing Lin, Jian-Zhi Lyu, Wudy Wu, Heychyi Young, Yao Shen. TOSS: Telecom Operations Support Systems for Broadband Services. JIPS, 6(1):1-20, 2010. [doi]
Abstract is missing.