Intent Discovery for Enterprise Virtual Assistants: Applications of Utterance Embedding and Clustering to Intent Mining

Minhua Chen, Badrinath Jayakumar, Michael Johnston, S. Eman Mahmoodi, Daniel Pressel. Intent Discovery for Enterprise Virtual Assistants: Applications of Utterance Embedding and Clustering to Intent Mining. In Anastassia Loukina, Rashmi Gangadharaiah, Bonan Min, editors, Proceedings of the 2022 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies: Industry Track, NAACL 2022, Hybrid: Seattle, Washington, USA + Online, July 10-15, 2022. pages 197-208, Association for Computational Linguistics, 2022. [doi]

Authors

Minhua Chen

This author has not been identified. Look up 'Minhua Chen' in Google

Badrinath Jayakumar

This author has not been identified. Look up 'Badrinath Jayakumar' in Google

Michael Johnston

This author has not been identified. Look up 'Michael Johnston' in Google

S. Eman Mahmoodi

This author has not been identified. Look up 'S. Eman Mahmoodi' in Google

Daniel Pressel

This author has not been identified. Look up 'Daniel Pressel' in Google