Qin Chen, Jiahua Jin, Xiangbin Yan. Understanding online review behaviors of patients in online health communities: an expectation-disconfirmation perspective. IT & People, 35(7):2441-2469, 2022. [doi]
@article{ChenJY22-0,
title = {Understanding online review behaviors of patients in online health communities: an expectation-disconfirmation perspective},
author = {Qin Chen and Jiahua Jin and Xiangbin Yan},
year = {2022},
doi = {10.1108/ITP-04-2021-0290},
url = {https://doi.org/10.1108/ITP-04-2021-0290},
researchr = {https://researchr.org/publication/ChenJY22-0},
cites = {0},
citedby = {0},
journal = {IT & People},
volume = {35},
number = {7},
pages = {2441-2469},
}