Using Mixed Method to Understand Customer Experience With Digital Banking Services: Comparisons Between South Korea and Philippines

Li-Chen Cheng, Jiunn-Woei Lian, Soyeon Choi, Legaspi Rhea Sharmayne. Using Mixed Method to Understand Customer Experience With Digital Banking Services: Comparisons Between South Korea and Philippines. JGIM, 31(1):1-20, 2023. [doi]

Abstract

Abstract is missing.