Influence of Mobile Service Quality on Customer Engagement Behavior: Evidence from Chinese Cross-border Shoppers

Chen Cheng, Meng Li, Zhu Zhu. Influence of Mobile Service Quality on Customer Engagement Behavior: Evidence from Chinese Cross-border Shoppers. In 13th International Conference on E-business, Management and Economics, ICEME 2022, Beijing, China, July 16-18, 2022. pages 11-16, ACM, 2022. [doi]

Abstract

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