Yu Cheng, Sang Hun Sul. Smart Home Service Experience Strategic Foresight Using the Social Network Analysis and Future Triangle. In Pei-Luen Patrick Rau, editor, Cross-Cultural Design. Product and Service Design, Mobility and Automotive Design, Cities, Urban Areas, and Intelligent Environments Design - 14th International Conference, CCD 2022, Held as Part of the 24th HCI International Conference, HCII 2022, Virtual Event, June 26 - July 1, 2022, Proceedings, Part IV. Volume 13314 of Lecture Notes in Computer Science, pages 501-518, Springer, 2022. [doi]
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