The Impact of Recommendation Agents' Type of Voice on Perceived Social Presence, Trust and Users Intentions on an Insurance Website

Emna Cherif, Jean-François Lemoine. The Impact of Recommendation Agents' Type of Voice on Perceived Social Presence, Trust and Users Intentions on an Insurance Website. In Javier Bajo Pérez, Juan M. Corchado Rodríguez, Philippe Mathieu, Andrew Campbell, Alfonso Ortega, Emmanuel Adam, Elena Navarro, Sebastian Ahrndt, María N. Moreno, Vicente Julián, editors, Trends in Practical Applications of Heterogeneous Multi-Agent Systems. The PAAMS Collection, 12th International Conference on Practical Applications of Agents and Multi-Agent Systems (PAAMS 2014) Special Sessions, Salamanca, Spain, June 4-6, 2014. Volume 293 of Advances in Intelligent Systems and Computing, pages 139-148, Springer, 2014. [doi]

Abstract

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