Christy M. K. Cheung, Matthew K. O. Lee. Consumer satisfaction with internet shopping: a research framework and propositions for future research. In Qi Li, Ting-Peng Liang, editors, Proceedings of the 7th International Conference on Electronic Commerce, ICEC 2005, Xi an, China, August 15-17, 2005. Volume 113 of ACM International Conference Proceeding Series, pages 327-334, ACM, 2005. [doi]
@inproceedings{CheungL05:2,
title = {Consumer satisfaction with internet shopping: a research framework and propositions for future research},
author = {Christy M. K. Cheung and Matthew K. O. Lee},
year = {2005},
doi = {10.1145/1089551.1089612},
url = {http://doi.acm.org/10.1145/1089551.1089612},
researchr = {https://researchr.org/publication/CheungL05%3A2},
cites = {0},
citedby = {0},
pages = {327-334},
booktitle = {Proceedings of the 7th International Conference on Electronic Commerce, ICEC 2005, Xi an, China, August 15-17, 2005},
editor = {Qi Li and Ting-Peng Liang},
volume = {113},
series = {ACM International Conference Proceeding Series},
publisher = {ACM},
isbn = {1-59593-112-0},
}