Eng K. Chew. An Integrative Design Framework for New Service Development. In Joseph G. Davis, Haluk Demirkan, Hamid R. Motahari Nezhad, editors, Service Research and Innovation - Third Australian Symposium, ASSRI 2013, Sydney, NSW, Australia, November 27-29, 2013, Revised Selected Papers. Volume 177 of Lecture Notes in Business Information Processing, pages 44-58, Springer, 2013. [doi]
Abstract is missing.