John P. Chin, Virginia A. Diehl, Kent L. Norman. Development of an instrument measuring user satisfaction of the human-computer interface. In J. J. O'Hare, editor, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI 1988, Washington, D.C., USA, May 15-19, 1988. pages 213-218, ACM, 1988. [doi]
Abstract is missing.