Alina M. Chircu, Vijay Mahajan. Managing electronic commerce retail transaction costs for customer value. Decision Support Systems, 42(2):898-914, 2006. [doi]
@article{ChircuM06,
title = {Managing electronic commerce retail transaction costs for customer value},
author = {Alina M. Chircu and Vijay Mahajan},
year = {2006},
doi = {10.1016/j.dss.2005.07.011},
url = {http://dx.doi.org/10.1016/j.dss.2005.07.011},
researchr = {https://researchr.org/publication/ChircuM06},
cites = {0},
citedby = {0},
journal = {Decision Support Systems},
volume = {42},
number = {2},
pages = {898-914},
}