Modifying the Balanced Scorecard for a Network Industry The Case of the Clearing Industry

Michael Chlistalla, Torsten Schaper. Modifying the Balanced Scorecard for a Network Industry The Case of the Clearing Industry. In Claude Godart, Norbert Gronau, Sushil K. Sharma, Gérôme Canals, editors, Software Services for e-Business and e-Society, 9th IFIP WG 6.1 Conference on e-Business, e-Services and e-Society, I3E 2009, Nancy, France, September 23-25, 2009. Proceedings. Volume 305 of IFIP, pages 255-271, Springer, 2009. [doi]

Abstract

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