Delay Prediction for Managing Multiclass Service Systems: An Investigation of Queueing Theory and Machine Learning Approaches

Elisheva Chocron, Izack Cohen, Paul D. Feigin. Delay Prediction for Managing Multiclass Service Systems: An Investigation of Queueing Theory and Machine Learning Approaches. IEEE Trans. Engineering Management, 71:4469-4479, 2024. [doi]

Abstract

Abstract is missing.