"OK, Google, why do I use you?" Motivations, post-consumption evaluations, and perceptions of voice AI assistants

Tae Rang Choi, Minette E. Drumwright. "OK, Google, why do I use you?" Motivations, post-consumption evaluations, and perceptions of voice AI assistants. Telematics and Informatics, 62:101628, 2021. [doi]

Abstract

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