Effects of Surprises During Quality Improvement Projects: A Longitudinal Study on Method-Driven Learning in Behavioral Healthcare

Adrian S. Choo, Jamison V. Kovach, Lawrence D. Fredendall. Effects of Surprises During Quality Improvement Projects: A Longitudinal Study on Method-Driven Learning in Behavioral Healthcare. IEEE Trans. Engineering Management, 68(6):1758-1772, 2021. [doi]

@article{ChooKF21,
  title = {Effects of Surprises During Quality Improvement Projects: A Longitudinal Study on Method-Driven Learning in Behavioral Healthcare},
  author = {Adrian S. Choo and Jamison V. Kovach and Lawrence D. Fredendall},
  year = {2021},
  doi = {10.1109/TEM.2019.2926643},
  url = {https://doi.org/10.1109/TEM.2019.2926643},
  researchr = {https://researchr.org/publication/ChooKF21},
  cites = {0},
  citedby = {0},
  journal = {IEEE Trans. Engineering Management},
  volume = {68},
  number = {6},
  pages = {1758-1772},
}