Natural language call steering for service applications

Wu Chou, Qiru Zhou, Hong-Kwang Jeff Kuo, Antoine Saad, David Attwater, Peter J. Durston, Mark Farrell, Frank Scahill. Natural language call steering for service applications. In Sixth International Conference on Spoken Language Processing, ICSLP 2000 / INTERSPEECH 2000, Beijing, China, October 16-20, 2000. pages 382-385, ISCA, 2000. [doi]

@inproceedings{ChouZKSADFS00,
  title = {Natural language call steering for service applications},
  author = {Wu Chou and Qiru Zhou and Hong-Kwang Jeff Kuo and Antoine Saad and David Attwater and Peter J. Durston and Mark Farrell and Frank Scahill},
  year = {2000},
  url = {http://www.isca-speech.org/archive/icslp_2000/i00_4382.html},
  researchr = {https://researchr.org/publication/ChouZKSADFS00},
  cites = {0},
  citedby = {0},
  pages = {382-385},
  booktitle = {Sixth International Conference on Spoken Language Processing, ICSLP 2000 / INTERSPEECH 2000, Beijing, China, October 16-20, 2000},
  publisher = {ISCA},
}