On the Implicit Cost Structure of Service Levels from the Perspective of the Service Consumer

Maximilian Christ, Julius Neuffer, Andreas W. Kempa-Liehr. On the Implicit Cost Structure of Service Levels from the Perspective of the Service Consumer. In Donald Ferguson, Víctor Méndez Muñoz, Jorge S. Cardoso, Markus Helfert, Claus Pahl, editors, CLOSER 2017 - Proceedings of the 7th International Conference on Cloud Computing and Services Science, Porto, Portugal, April 24-26, 2017. pages 503-510, SciTePress, 2017. [doi]

@inproceedings{ChristNK17,
  title = {On the Implicit Cost Structure of Service Levels from the Perspective of the Service Consumer},
  author = {Maximilian Christ and Julius Neuffer and Andreas W. Kempa-Liehr},
  year = {2017},
  doi = {10.5220/0006310505030510},
  url = {https://doi.org/10.5220/0006310505030510},
  researchr = {https://researchr.org/publication/ChristNK17},
  cites = {0},
  citedby = {0},
  pages = {503-510},
  booktitle = {CLOSER 2017 - Proceedings of the 7th International Conference on Cloud Computing and Services Science, Porto, Portugal, April 24-26, 2017},
  editor = {Donald Ferguson and Víctor Méndez Muñoz and Jorge S. Cardoso and Markus Helfert and Claus Pahl},
  publisher = {SciTePress},
  isbn = {978-989-758-243-1},
}