Ellen Christiaanse. American airlines: the SMARTS System Electronically Supporting The Knowledge Worker. In J. Dias Coelho, Tawfik Jelassi, Wolfgang König, Helmut Krcmar, Ramon O'Callaghan, Markku Sääksjärvi, editors, Proceedings of the Fourth European Conference on Information Systems, ECIS 1996, Lisbon, Portugal, 1996. pages 1293-1308, 1996. [doi]
Abstract is missing.