Huey-Der Chu. The Application of Six Sigma to Promote Information System Service Quality. In 2012 Annual SRII Global Conference, San Jose, CA, USA, July 24-27, 2012. pages 744-749, IEEE Computer Society, 2012. [doi]
@inproceedings{Chu12-4,
title = {The Application of Six Sigma to Promote Information System Service Quality},
author = {Huey-Der Chu},
year = {2012},
doi = {10.1109/SRII.2012.112},
url = {http://doi.ieeecomputersociety.org/10.1109/SRII.2012.112},
researchr = {https://researchr.org/publication/Chu12-4},
cites = {0},
citedby = {0},
pages = {744-749},
booktitle = {2012 Annual SRII Global Conference, San Jose, CA, USA, July 24-27, 2012},
publisher = {IEEE Computer Society},
isbn = {978-1-4673-2318-5},
}