Alexander Chudov, Yana Rebrova, Alexander Pastsyak. Performance Modeling of Worldwide Distributed IT Support System at Siemens IT Solutions and Services. In David Al-Dabass, Alessandra Orsoni, Athanasios A. Pantelous, Gregorio Romero, Jesús Félez, editors, Proceedings of the UKSim 5th European Symposium on Computer Modeling and Simulation, EMS 2011, Madrid, Spain, November 16-18, 2011. pages 415-417, IEEE, 2011. [doi]
Abstract is missing.