Filippo Emanuele Ciarapica, Maurizio Bevilacqua. Performance Measurement System from a "Conventional" Servicing Context to a Global Service Agreement. In 14th International Conference on Intelligent Environments, IE 2018, Roma, Italy, June 25-28, 2018. pages 72-78, IEEE, 2018. [doi]
@inproceedings{CiarapicaB18,
title = {Performance Measurement System from a "Conventional" Servicing Context to a Global Service Agreement},
author = {Filippo Emanuele Ciarapica and Maurizio Bevilacqua},
year = {2018},
doi = {10.1109/IE.2018.00018},
url = {https://doi.org/10.1109/IE.2018.00018},
researchr = {https://researchr.org/publication/CiarapicaB18},
cites = {0},
citedby = {0},
pages = {72-78},
booktitle = {14th International Conference on Intelligent Environments, IE 2018, Roma, Italy, June 25-28, 2018},
publisher = {IEEE},
isbn = {978-1-5386-6844-3},
}