Katarzyna Cieslinska, Jolanta Mizera-Pietraszko, Abdulhakim F. Zantuti. Towards Service Science: Recent Developments and Applications. In Jerzy Swiatek, Adam Grzech, Pawel Swiatek, Jakub M. Tomczak, editors, Advances in Systems Science - Proceedings of the International Conference on Systems Science 2013, ICSS 2013, Wroclaw, Poland, September 10-12, 2013. Volume 240 of Advances in Intelligent Systems and Computing, pages 653-669, Springer, 2013. [doi]
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