Tony Clark, Balbir S. Barn. Outsourcing service provision through step-wise transformation. In Dharanipragada Janakiram, Koushik Sen, Vinay Kulkarni, editors, 7th India Software Engineering Conference, Chennai, ISEC '14, Chennai, India - February 19 - 21, 2014. pages 8, ACM, 2014. [doi]
Abstract is missing.