Researchr is a web site for finding, collecting, sharing, and reviewing scientific publications, for researchers by researchers.
Sign up for an account to create a profile with publication list, tag and review your related work, and share bibliographies with your co-authors.
Enrique Claver, Juan José TarÃ. The individual effects of total quality management on customers, people and society results and quality performance in SMEs. Quality and Reliability Eng. Int., 24(2):199-211, 2008. [doi]
Abstract is missing.