Marco Comuzzi, Mariagrazia Fugini, Stefano Modafferi. Quality Contracts for Cooperative Services and Associated Resources. In Danilo Ardagna, Massimo Mecella, Jian Yang, editors, Business Process Management Workshops, BPM 2008 International Workshops, Milano, Italy, September 1-4, 2008. Revised Papers. Volume 17 of Lecture Notes in Business Information Processing, pages 561-572, Springer, 2008. [doi]
Abstract is missing.