Valdemar T. F. Confort, Flávia Maria Santoro. Major Issues in Business Process Management: Key Concerns presented in Academy from a Brazilian Perspective. In Sean W. M. Siqueira, Sérgio T. Carvalho, editors, Proceedings of the annual conference on Brazilian Symposium on Information Systems, Information Systems: A Computer Socio-Technical Perspective, SBSI 2015, Goiânia, Brazil, May 26-29, 2015. pages 725-732, ACM, 2015. [doi]
Abstract is missing.