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Improving the Customer Intelligence with Customer Enterprise Customer Model

Domenico Consoli, Claudia Diamantini, Domenico Potena. Improving the Customer Intelligence with Customer Enterprise Customer Model. In José Cordeiro, Joaquim Filipe, editors, ICEIS 2008 - Proceedings of the Tenth International Conference on Enterprise Information Systems, Volume SAIC, Barcelona, Spain, June 12-16, 2008. pages 323-326, 2008.

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