Domenico Consoli, Claudia Diamantini, Domenico Potena. Improving the Customer Intelligence with Customer Enterprise Customer Model. In José Cordeiro, Joaquim Filipe, editors, ICEIS 2008 - Proceedings of the Tenth International Conference on Enterprise Information Systems, Volume SAIC, Barcelona, Spain, June 12-16, 2008. pages 323-326, 2008.
Abstract is missing.