Vanessa A. Cooper, Sharman Lichtenstein, Ross Smith. Enabling Successful Web-based Information Technology Support for Enterprise Customers: A Service Provider Perspective of Stakeholder-based Issues. In 20th Bled eConference: eMergence: Merging and Emerging Technologies, Processes, and Institutions, Bled, Slovenia, June 3-6, 2007. pages 59, 2007. [doi]
@inproceedings{CooperLS07,
title = {Enabling Successful Web-based Information Technology Support for Enterprise Customers: A Service Provider Perspective of Stakeholder-based Issues},
author = {Vanessa A. Cooper and Sharman Lichtenstein and Ross Smith},
year = {2007},
url = {http://aisel.aisnet.org/bled2007/59},
researchr = {https://researchr.org/publication/CooperLS07},
cites = {0},
citedby = {0},
pages = {59},
booktitle = {20th Bled eConference: eMergence: Merging and Emerging Technologies, Processes, and Institutions, Bled, Slovenia, June 3-6, 2007},
}