Improving the User Experience and the Trustworthiness of Financial Services

Giandomenico Cornacchia, Fedelucio Narducci, Azzurra Ragone. Improving the User Experience and the Trustworthiness of Financial Services. In Carmelo Ardito, Rosa Lanzilotti, Alessio Malizia, Helen Petrie, Antonio Piccinno, Giuseppe Desolda, Kori Inkpen, editors, Human-Computer Interaction - INTERACT 2021 - 18th IFIP TC 13 International Conference, Bari, Italy, August 30 - September 3, 2021, Proceedings, Part V. Volume 12936 of Lecture Notes in Computer Science, pages 264-269, Springer, 2021. [doi]

Abstract

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