Donatella Corti, Alberto Portioli-Staudacher. A Structured Comparison of the Service Offer and the Service Supply Chain of Manufacturers Competing in the Capital Goods and Durable Consumer Goods Industries. In Bruno Vallespir, Thècle Alix, editors, Advances in Production Management Systems. New Challenges, New Approaches - IFIP WG 5.7 International Conference, APMS 2009, Bordeaux, France, September 21-23, 2009, Revised Selected Papers. Volume 338 of IFIP, pages 627-635, Springer, 2009. [doi]
Abstract is missing.