ERP training strategies: conceptual training and the formation of accurate mental models

Tony Coulson, Conrad Shayo, Lorne Olfman, C. E. Tapie Rohm Jr.. ERP training strategies: conceptual training and the formation of accurate mental models. In Munir Mandviwalla, Eileen M. Trauth, editors, Proceedings of the 2003 SIGMIS Conference on Computer Personnel Research: Freedom in Philadelphia - Leveraging Differences and Diversity in the IT Workforce, CPR 2003, Philadelphia, Pennsylvania, USA, April 10-12, 2003. pages 87-97, ACM, 2003. [doi]

@inproceedings{CoulsonSOR03,
  title = {ERP training strategies: conceptual training and the formation of accurate mental models},
  author = {Tony Coulson and Conrad Shayo and Lorne Olfman and C. E. Tapie Rohm Jr.},
  year = {2003},
  doi = {10.1145/761849.761864},
  url = {http://doi.acm.org/10.1145/761849.761864},
  tags = {C++},
  researchr = {https://researchr.org/publication/CoulsonSOR03},
  cites = {0},
  citedby = {0},
  pages = {87-97},
  booktitle = {Proceedings of the 2003 SIGMIS Conference on Computer Personnel Research: Freedom in Philadelphia - Leveraging Differences and Diversity in the IT Workforce, CPR 2003, Philadelphia, Pennsylvania, USA, April 10-12, 2003},
  editor = {Munir Mandviwalla and Eileen M. Trauth},
  publisher = {ACM},
  isbn = {1-58113-666-8},
}