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A Cognitive-Affective Model of Perceived User Satisfaction (CAMPUS): The complementary effects and interdependence of usability and aesthetics in IS design

Constantinos K. Coursaris, Wietske van Osch. A Cognitive-Affective Model of Perceived User Satisfaction (CAMPUS): The complementary effects and interdependence of usability and aesthetics in IS design. Information & Management, 53(2):252-264, 2016. [doi]

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