Key factors in the successful application of quality function deployment (QFD)

John J. Cristiano, Jeffrey K. Liker, Chelsea C. White III. Key factors in the successful application of quality function deployment (QFD). IEEE Trans. Engineering Management, 48(1):81-95, 2001. [doi]

Authors

John J. Cristiano

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Jeffrey K. Liker

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Chelsea C. White III

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