John J. Cristiano, Jeffrey K. Liker, Chelsea C. White III. Key factors in the successful application of quality function deployment (QFD). IEEE Trans. Engineering Management, 48(1):81-95, 2001. [doi]
@article{CristianoLW01,
title = {Key factors in the successful application of quality function deployment (QFD)},
author = {John J. Cristiano and Jeffrey K. Liker and Chelsea C. White III},
year = {2001},
doi = {10.1109/17.913168},
url = {http://dx.doi.org/10.1109/17.913168},
researchr = {https://researchr.org/publication/CristianoLW01},
cites = {0},
citedby = {0},
journal = {IEEE Trans. Engineering Management},
volume = {48},
number = {1},
pages = {81-95},
}