Rachel Cuthbert, Paris Pennesi, Duncan McFarlane. A Case Study Approach to Examining Service Information Requirements. In Michael Barrett, Elizabeth J. Davidson, Catherine A. Middleton, Janice I. DeGross, editors, Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century - IFIP TC8 WG8.2 International Working Conference August 10-13, 2008, Toronto, Ontario, Canada. Volume 267 of IFIP Advances in Information and Communication Technology, pages 383-385, Springer, 2008. [doi]
@inproceedings{CuthbertPM08,
title = {A Case Study Approach to Examining Service Information Requirements},
author = {Rachel Cuthbert and Paris Pennesi and Duncan McFarlane},
year = {2008},
doi = {10.1007/978-0-387-09768-8_34},
url = {http://dx.doi.org/10.1007/978-0-387-09768-8_34},
researchr = {https://researchr.org/publication/CuthbertPM08},
cites = {0},
citedby = {0},
pages = {383-385},
booktitle = {Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century - IFIP TC8 WG8.2 International Working Conference August 10-13, 2008, Toronto, Ontario, Canada},
editor = {Michael Barrett and Elizabeth J. Davidson and Catherine A. Middleton and Janice I. DeGross},
volume = {267},
series = {IFIP Advances in Information and Communication Technology},
publisher = {Springer},
isbn = {978-0-387-09767-1},
}