Simona D'Attanasio, Thierry Sotiropoulos, Rachid Alami. Design and Development of the First Prototype of a Social, Intelligent and Connected Help Desk. In Hugo Plácido da Silva, Andres Jimenez Ramirez, Andreas Holzinger, Markus Helfert, Larry L. Constantine, editors, Proceedings of the 3rd International Conference on Computer-Human Interaction Research and Applications, CHIRA 2019, Vienna, Austria, September 20-21, 2019. pages 120-127, ScitePress, 2019. [doi]
@inproceedings{DAttanasioSA19,
title = {Design and Development of the First Prototype of a Social, Intelligent and Connected Help Desk},
author = {Simona D'Attanasio and Thierry Sotiropoulos and Rachid Alami},
year = {2019},
doi = {10.5220/0008162601200127},
url = {https://doi.org/10.5220/0008162601200127},
researchr = {https://researchr.org/publication/DAttanasioSA19},
cites = {0},
citedby = {0},
pages = {120-127},
booktitle = {Proceedings of the 3rd International Conference on Computer-Human Interaction Research and Applications, CHIRA 2019, Vienna, Austria, September 20-21, 2019},
editor = {Hugo Plácido da Silva and Andres Jimenez Ramirez and Andreas Holzinger and Markus Helfert and Larry L. Constantine},
publisher = {ScitePress},
isbn = {978-989-758-376-6},
}