Simona D'Attanasio, Thierry Sotiropoulos, Rachid Alami. Design and Development of the First Prototype of a Social, Intelligent and Connected Help Desk. In Hugo Plácido da Silva, Andres Jimenez Ramirez, Andreas Holzinger, Markus Helfert, Larry L. Constantine, editors, Proceedings of the 3rd International Conference on Computer-Human Interaction Research and Applications, CHIRA 2019, Vienna, Austria, September 20-21, 2019. pages 120-127, ScitePress, 2019. [doi]
Abstract is missing.