Clustering E-Mails for the Swedish Social Insurance Agency - What Part of the E-Mail Thread Gives the Best Quality?

Hercules Dalianis, Magnus Rosell, Eriks Sneiders. Clustering E-Mails for the Swedish Social Insurance Agency - What Part of the E-Mail Thread Gives the Best Quality?. In Hrafn Loftsson, Eiríkur Rögnvaldsson, Sigrún Helgadóttir, editors, Advances in Natural Language Processing, 7th International Conference on NLP, IceTAL 2010, Reykjavik, Iceland, August 16-18, 2010. Volume 6233 of Lecture Notes in Computer Science, pages 115-120, Springer, 2010. [doi]

Abstract

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