Bruno Lopes Dalmazo, Weverton L. Cordeiro, Abraham Lincoln Rabelo de Sousa, Juliano Araujo Wickboldt, Roben Castagna Lunardi, Ricardo Luis dos Santos, Luciano Paschoal Gaspary, Lisandro Zambenedetti Granville, Claudio Bartolini, Marianne Hickey. Leveraging IT project lifecycle data to predict support costs. In Nazim Agoulmine, Claudio Bartolini, Tom Pfeifer, Declan O Sullivan, editors, Proceedings of the 12th IFIP/IEEE International Symposium on Integrated Network Management, IM 2011, Dublin, Ireland, 23-27 May 2011. pages 249-256, IEEE, 2011. [doi]
Abstract is missing.