Tom Davenport, Selma Limam Mansar, Hajo A. Reijers. Introduction to the Third Workshop on Business Process Design. In Arthur H. M. ter Hofstede, Boualem Benatallah, Hye-Young Paik, editors, Business Process Management Workshops, BPM 2007 International Workshops, BPI, BPD, CBP, ProHealth, RefMod, semantics4ws, Brisbane, Australia, September 24, 2007, Revised Selected Papers. Volume 4928 of Lecture Notes in Computer Science, pages 93-94, Springer, 2007. [doi]
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