William Davis, Steven Whitaker, Mable B. Kinzie, Wendy F. Cohn, William A. Knaus. Best Practices for Heuristic Evaluation, Usability Testing and Redesign for Health-Related Web Sites. In Vimla L. Patel, Ray Rogers, Reinhold Haux, editors, MEDINFO 2001 - Proceedings of the 10th World Congress on Medical Informatics, September 2-5, 2001, London, UK. Volume 84 of Studies in Health Technology and Informatics, pages 1218, IOS Press, 2001. [doi]
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