A positive deviance approach to eliminate wastes in business processes: The case of a public organization

Pavlos Delias. A positive deviance approach to eliminate wastes in business processes: The case of a public organization. Industrial Management and Data Systems, 117(7):1323-1339, 2017. [doi]

Authors

Pavlos Delias

This author has not been identified. Look up 'Pavlos Delias' in Google