Yuqi Deng, Sudeeksha Murari. When a Voice Assistant Asks for Feedback: An Empirical Study on Customer Experience with A/B Testing and Causal Inference Methods. In Zakia Hammal, Carlos Busso, Catherine Pelachaud, Sharon L. Oviatt, Albert Ali Salah, Guoying Zhao, editors, ICMI '21 Companion: Companion Publication of the 2021 International Conference on Multimodal Interaction, Montreal, QC, Canada, October 18 - 22, 2021. pages 183-191, ACM, 2021. [doi]
Abstract is missing.