Vikas Deora, Jianhua Shao, W. A. Gray, N. J. Fiddian. A Quality of Service Management Framework Based on User Expectations. In Maria E. Orlowska, Sanjiva Weerawarana, Mike P. Papazoglou, Jian Yang, editors, Service-Oriented Computing - ICSOC 2003, First International Conference, Trento, Italy, December 15-18, 2003, Proceedings. Volume 2910 of Lecture Notes in Computer Science, pages 104-114, Springer, 2003. [doi]
@inproceedings{DeoraSGF03,
title = {A Quality of Service Management Framework Based on User Expectations},
author = {Vikas Deora and Jianhua Shao and W. A. Gray and N. J. Fiddian},
year = {2003},
url = {http://springerlink.metapress.com/openurl.asp?genre=article&issn=0302-9743&volume=2910&spage=104},
tags = {rule-based},
researchr = {https://researchr.org/publication/DeoraSGF03},
cites = {0},
citedby = {0},
pages = {104-114},
booktitle = {Service-Oriented Computing - ICSOC 2003, First International Conference, Trento, Italy, December 15-18, 2003, Proceedings},
editor = {Maria E. Orlowska and Sanjiva Weerawarana and Mike P. Papazoglou and Jian Yang},
volume = {2910},
series = {Lecture Notes in Computer Science},
publisher = {Springer},
isbn = {3-540-20681-7},
}