Jörg Desel, Thomas Erwin. Quantitative Engineering of Business Processes with VIP business. In Hartmut Ehrig, Wolfgang Reisig, Grzegorz Rozenberg, Herbert Weber, editors, Petri Net Technology for Communication-Based Systems - Advances in Petri Nets. Volume 2472 of Lecture Notes in Computer Science, pages 219-242, Springer, 2003. [doi]
Abstract is missing.