Yixin Diao, Gargi Dasgupta. Optimizing organizational design in complex service delivery systems. In Danny Raz, Michele Nogueira, Edmundo Roberto Mauro Madeira, Brendan Jennings, Lisandro Zambenedetti Granville, Luciano Paschoal Gaspary, editors, 10th International Conference on Network and Service Management, CNSM 2014 and Workshop, Rio de Janeiro, Brazil, November 17-21, 2014. pages 154-162, IEEE, 2014. [doi]
Abstract is missing.