Advanced Queueing Models for Quantitative Business Process Analysis

Remco M. Dijkman, Ivo Adan, Sander Peters. Advanced Queueing Models for Quantitative Business Process Analysis. In Tomás Bures, Lefteris Angelis, editors, 44th Euromicro Conference on Software Engineering and Advanced Applications, SEAA 2018, Prague, Czech Republic, August 29-31, 2018. pages 260-267, IEEE Computer Society, 2018. [doi]

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